Job Description


Job Overview

  • Job ID:

    J37373

  • Job Title:

    Sales force marketing cloud PM

  • Location:

    Torrance, CA

  • Duration:

    12 Months + Extension

  • Hourly Rate:

    Depending on Experience (DOE)

  • Work Authorization:

    US Citizen, Green Card, OPT-EAD, CPT, H-1B,
    H4-EAD, L2-EAD, GC-EAD

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

Job Description

The Program Manager will lead the planning, implementation, and productionization of Salesforce Marketing Cloud into the company s Marketing Technology ecosystem. Looking for a lead capable of managing multiple inter-related projects while maintaining the evolving product roadmap is reflective of executive strategy and mapped accordingly to both the short term and long term product backlog.

Additional Responsibilities include :

  • Create and maintain all necessary project plans, managing timelines by successfully negotiating competing priorities, both internal and across the enterprise
  • Serve as SFMC SME by effectively communicating with key business and technical stakeholders at all levels of the organization
  • Effectively translate business requirements and processes into technical capabilities
  • Manage project scope, enforcing change control standards, as required
  • Follow project management methodology, including preparing and ensuring successful completion of project phase gates
  • Maintain program/project RAID logs (risks, issues, assumptions, dependencies) via active management and communication planning
  • Manage project budget and forecasting enterprise standards
  • Maintain regular status reporting for the project team, IT management and business stakeholders
  • Build a documentation repository to be leveraged across the enterprise as knowledge base reflective of application standards and best practices

 Academic/Experience/Competency

  • Bachelor's in Computer Science, Business Administration, or other related field or equivalent work experience.
  • Project Management certification or successful completion of a recognized project management curriculum is preferred.
  • 10 to 15 years of IT work experience
  • 10 plus years managing complex IT projects
  • Minimum of 10 years of Project Management experience delivering on all lifecycle phases
  • Prior experience leading Salesforce Marketing Cloud Implementations is a MUST (2 full cycles is strongly preferred)
  • Minimum of 3 years experience with Salesforce Marketing Cloud/Exact Target (knowledge of Journey Builder and how it integrates with other areas of SFMC is strongly preferred)
  • Experience leading projects from initiation and planning through design and development to implementation and support handoff
  • Strong history communicating project status and managing expectations with business and technical stakeholders at all levels of the organization
  • Experience managing program level product roadmaps while ensuring consistency and traceability with project deliverables and timelines
  • Prior experience developing technical product roadmaps
  • Experience leading hybrid teams of internal and external resources
  • Ability to demonstrate strong acumen for effective risk identification, mitigation planning and effective management to minimize instances of risks turning into issues
  • Strong oral and written communication skills, with an ability to influence others
  • Functional and technical understanding of CRM and other marketing technologies

Nice To Have Experience:

  • Salesforce Marketing Cloud Certification(s)
  • Experience with broader Salesforce ecosystem including Service Cloud, Sales Cloud, DMP (Audience Studio), Preference Center, and Tableau
  • Experience using Jira, Confluence
  • Experience with Analytics, Big Data, Machine Learning

Apply Now
Equal Opportunity Employer

ROBOTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract