Job Description


Job Overview

  • Job ID:

    J36993

  • Job Title:

    Workforce Data Analyst

  • Location:

    Detroit, MI

  • Duration:

    12 Months + Extension

  • Domain Exposure:

    Insurance,Government,IT/Software

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

  • Work Authorization:

    US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Qualifications Required:

  • Bachelor?s degree or higher preferred in economics, mathematics, applied statistics, business administration or finance or equivalent experience
  • 1 year of workforce management experience
  • Basic understanding of SQL or other querying languages to create data sets
  • Experience with workforce management software (preferably Nice)
  • Demonstrated experience visualizing and presenting data (e.g., Tableau, PowerBI, etc.)
  • Capacity for being responsible for data within the organization to reach conclusions, drive solutions and/or make recommendations
  • Demonstrated ability to put data in context, display data appropriately using a variety of tools and apply statistical methodologies accurately
  • Demonstrated standards for communication and a solid presence
  • Experience working within the business to create strategic actionable takeaways, provide solutions and expose areas of opportunity
  • Great accuracy and a talent for identifying and resolving data issues
  • Advanced Excel skills
  • Comfort in working with numbers daily
  • Great communication skills and comfort working with IT partners and senior leadership
  • Comfort with a high learning curve regarding software platforms and new analytical concepts
  • Strong project management and prioritization skills
  • Ability to work in fast-paced environment where flexibility is key and directions can change frequently
  • High level of attention to detail and outstanding organizational skills

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Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.